POLICIES - Shipping, Refund & Return
Starlets Shopping Policies
Welcome to Starlets Shopping – Your 24/7 Online Shopping Store
At Starlets Shopping, we value your trust and satisfaction. Please review our Shipping, Refund, and Return Policies carefully before making a purchase. By placing an order through our website, you agree to the following terms and conditions.
Shipping Policy
We proudly offer fast and reliable shipping on all orders placed through our 24/7 online retail store.
Order Processing & Shipping Times
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Orders are typically processed immediately after payment confirmation.
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Same-day shipping applies to most items ordered before our daily cut-off time.
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Once your order has shipped, you will receive an email notification with your shipping and online tracking details.
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Tracking numbers will be sent automatically — please check your inbox or spam folder for updates.
Shipping Confirmation
You will receive two separate emails:
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Order Confirmation: Sent after your order has been successfully placed.
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Shipping Confirmation: Includes your tracking number and estimated delivery time.
Note: Delivery times may vary depending on location, customs processing, and carrier availability.
Thank you for shopping with Starlets Shopping – your 24/7 fashion and lifestyle destination.
Refund & Return Policy
At Starlets Shopping, we want you to love your purchase. However, if you’re not completely satisfied, we’re here to help.
Return Window
We have a 14-day return policy, meaning you have 14 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return:
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The item must be in the same condition you received it — unworn, unused, with tags, and in its original packaging.
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You must include your receipt or proof of purchase.
How to Start a Return
To begin a return, contact us at 📧 sales@starletsshopping.com.
Please include your:
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Order Number
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Return Reason
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Last CVV digits on your card (for verification)
Once your request is reviewed, we’ll provide:
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A return shipping label
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Detailed instructions on how and where to send your package
📦 Return Address:
[Insert Return Address Here]
Important: Items sent back without first requesting a return will not be accepted.
You can always reach us with any return questions at sales@starletsshopping.com.
Damages & Issues
Please inspect your order upon arrival and contact us immediately if:
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Your item is defective, damaged, or
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You received the wrong item
We’ll evaluate the issue promptly and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
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Perishable goods (e.g. food, flowers, plants)
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Custom or personalized items
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Personal care products (e.g. cosmetics, beauty items)
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Hazardous materials, flammable liquids, or gases
We also do not accept returns on sale items or gift cards.
If unsure whether your item qualifies, please reach out before returning.
Exchanges
To exchange an item, the fastest option is to return the original item, and once accepted, place a new order for the replacement.
European Union 14-Day Cooling-Off Period
For customers in the European Union, you have the right to cancel or return your order within 14 days for any reason — no justification required.
Returned items must be in the same condition received (unworn, unused, with tags, and in original packaging) with proof of purchase.
Refunds
Once your return is received and inspected, you’ll receive an email confirming whether your refund is approved or denied.
If approved:
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Your refund will be processed automatically to your original payment method within 10 business days.
Please note: It may take additional time for your bank or card issuer to process and post the refund.
If more than 15 business days have passed since approval and you haven’t received your refund, please contact us at sales@starletsshopping.com.
Contact Us
📧 Email: sales@starletsshopping.com
📞 Phone: +1 (647) 799 6930
🌐 Website: www.StarletsShopping.com
🕓 Hours: We’re open 24/7 online
Thank You for Shopping with Starlets Shopping
Your satisfaction is our priority. Shop confidently — day or night — at Starlets Shopping: Your 24/7 Fashion & Lifestyle Destination.